[D2l-alert] INC00215566 - Server Access

[Frank Hedges]

Hi Chris, 

I just accessed sgd.onenet.net using your designated account without any issues. I would suggest trying another browser. I will see what errors may be related to your last login attempt. Can you tell me what OS and browser you are using? 



Thanks


Frank Hedges

On 11/29/12, Chris McKenzie  <Chris.McKenzie at desire2learn.com> wrote:
> 
> <!--
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> 
> 
> 
> 
> Hello,
> 
> 
> I am getting the attached error when trying to connect to the web VPN.
> 
>  
> 
> 
> 
>  
> 
> From: Chris McKenzie 
> Sent: Thursday, November 29, 2012 3:23 PM
> To: d2l-alert at lists.onenet.net
> Cc: D2LSupport T3; Jon Neill
> Subject: INC00215566 - Server Access 
> 
> 
> 
>  
> 
> Hello, 
>   
> I will be logging into your production environment to investigate turnitin issues reported in Service Desk incident INC00215566. I will notify you as soon as I have logged off. 
> 
>   
> Chris McKenzie
> Tier 3 Technical Support Analyst 
> Professional Services 
> Desire2Learn2Learn Incorporated 
> 
> 
> 
> 
> 
--


 
 
Frank Hedges - Systems Engineer
OneNet/Oklahoma State Regents for Higher Education
frank at onenet.net - Ph: 405-225-9183
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