[D2l-alert] Service Pack collection is now released
Frank Hedges
frank at onenet.net
Thu Apr 18 10:46:19 CDT 2013
Hi Chris,
Sounds good concerning the service pack.
Frank
On 04/17/13, "Meyer, Chris J." <cmeyer at rose.edu> wrote:
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> I will request on behalf of the group. I will report back with the date on which the service pack will be applied. Though it should not require downtime, I’m fairly certain it will require a restart in services which would kick anyone off if they are in the middle of a test. Therefore, I will request a pre-8 AM time. If it looks like the service pack application would be more extensive, I will report to the group first. Thanks.
>
>
>
> Chris
>
>
>
> From: Tyner, Jessica [mailto:jtyner at okcu.edu]
> Sent: Wednesday, April 17, 2013 9:30 AM
> To: Meyer, Chris J.
> Subject: RE: Service Pack collection is now released
>
>
>
>
>
> Yes Please! J I have been asking about here since the D2L helpdesk told us we could make a special request (prior to the formal release) at the end of February – we were having more problems with Turnitin docs not processing. Since we are acting on behalf of our open instructional technologist position, the question kept getting pushed aside as we weren’t sure of the “requesting process” for the group.
>
>
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> Let me know what you need from us.
>
>
>
> Thanks,
>
>
>
> Jessica Tyner
>
> Coordinator of Training and Administration
>
> Campus Technology Services
>
> Oklahoma City University
>
> 2501 N Blackwelder Avenue
>
> Oklahoma City, OK 73106
>
>
>
> P: 405-208-5500
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> F: 405-208-5588
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> From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net <d2l-alert-bounces at lists.onenet.net>] On Behalf Of Meyer, Chris J.
> Sent: Wednesday, April 17, 2013 9:09 AM
> To: d2l-alert at lists.onenet.net
> Subject: [D2l-alert] FW: Service Pack collection is now released
>
>
>
>
>
> I would like to request the SP10 service pack be applied unless someone else already has requested it. Is that okay? My understanding in the past is that it would require little or no downtime with perhaps a restart of services required. I will request an early morning time. Since TEST is on 10.1, the service pack would be applied directly to PROD. I would like to hear from both SWOSU and OCU. Thanks.
>
>
>
> Chris
>
>
>
> From: D2L Customer Service [mailto:customerservice at Desire2Learn.com <customerservice at Desire2Learn.com>]
> Sent: Tuesday, April 16, 2013 1:00 PM
> Subject: Service Pack collection is now released
>
>
>
>
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> To Desire2Learn clients
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>
>
> The latest Service Pack Collection is now released for General Availability (GA).
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> The Service Pack collection includes the following:
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>
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> Learning Suite 10.1.0 SP6
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> Learning Suite 10.0.0 SP10
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> Learning Suite 9.4.1 SP15
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>
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> Documentation for released Service Packs is posted to the Desire2Learn Community(https://community.desire2learn.com/index.asp). It can be found under Documentation > Under “Help Yourself”, click the “Releases” tab, click the link for Service Pack Documentation(https://community.desire2learn.com/d2l/lms/content/viewer/main_frame.d2l?cfql=1&tId=130577&ou=1947).
>
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> Actions: To request your Service pack deployment, please contact the Desire2Learn Service Desk or TAM (if applicable). Clients on shared instances are not required to request their service pack.
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> NOTE: We do apologize for the delay in release of these service packs. We have implemented some additional internal testing requirements, therefore Service Pack release dates may vary.
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> Desire2Learn Customer Service & Support
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> Desire2Learn’s Global Users’ Conference
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--
Frank Hedges - Systems Engineer
OneNet/Oklahoma State Regents for Higher Education
frank at onenet.net - Ph: 405-225-9183
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