[D2l-alert] Service Pack collection is now released

Wed Apr 17 09:44:58 CDT 2013

I will request on behalf of the group. I will report back with the date
on which the service pack will be applied. Though it should not require
downtime, I'm fairly certain it will require a restart in services which
would kick anyone off if they are in the middle of a test. Therefore, I
will request a pre-8 AM time. If it looks like the service pack
application would be more extensive, I will report to the group first.
Thanks.

Chris

From: Tyner, Jessica [mailto:jtyner at okcu.edu] 
Sent: Wednesday, April 17, 2013 9:30 AM
To: Meyer, Chris J.
Subject: RE: Service Pack collection is now released

Yes Please! J  I have been asking about here since the D2L helpdesk told
us we could make a special request (prior to the formal release) at the
end of February - we were having more problems with Turnitin docs not
processing.  Since we are acting on behalf of our open instructional
technologist position, the question kept getting pushed aside as we
weren't sure of the "requesting process" for the group.

Let me know what you need from us.

Thanks,

Jessica Tyner

Coordinator of Training and Administration

Campus Technology Services

Oklahoma City University

2501 N Blackwelder Avenue

Oklahoma City, OK 73106

P: 405-208-5500

F: 405-208-5588

From: d2l-alert-bounces at lists.onenet.net [
mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Meyer, Chris J.
Sent: Wednesday, April 17, 2013 9:09 AM
To: d2l-alert at lists.onenet.net
Subject: [D2l-alert] FW: Service Pack collection is now released

I would like to request the SP10 service pack be applied unless someone
else already has requested it. Is that okay? My understanding in the
past is that it would require little or no downtime with perhaps a
restart of services required. I will request an early morning time.
Since TEST is on 10.1, the service pack would be applied directly to
PROD. I would like to hear from both SWOSU and OCU. Thanks.

Chris

From: D2L Customer Service [mailto:customerservice at Desire2Learn.com] 
Sent: Tuesday, April 16, 2013 1:00 PM
Subject: Service Pack collection is now released

To Desire2Learn clients

The latest Service Pack Collection is now released for General
Availability (GA). 

The Service Pack collection includes the following: 

Learning Suite 10.1.0 SP6

Learning Suite 10.0.0 SP10

Learning Suite 9.4.1 SP15

Documentation for released Service Packs is posted to the Desire2Learn
Community <https://community.desire2learn.com/index.asp> . It can be
found under Documentation > Under "Help Yourself", click the "Releases"
tab, click the link for Service Pack Documentation
<https://community.desire2learn.com/d2l/lms/content/viewer/main_frame.d2
l?cfql=1&tId=130577&ou=1947> . 

Actions: To request your Service pack deployment, please contact the
Desire2Learn Service Desk or TAM (if applicable). Clients on shared
instances are not required to request their service pack.

NOTE:  We do apologize for the delay in release of these service packs.
We have implemented some additional internal testing requirements,
therefore Service Pack release dates may vary.

Desire2Learn Customer Service & Support

Desire2Learn's Global Users' Conference
Boston, Massachusetts * July 15-17, 2013
Hands-on training, compelling speakers. Register today
<http://www.desire2learn.com/fusion> !

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