[D2l-alert] D2L Test Site Issue with Microsoft Products

Mon Dec 16 16:44:40 CST 2013

I submitted a ticket with the D2L Helpdesk. It is INC00290050.

Chris

From: d2l-alert-bounces at lists.onenet.net [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Dills, Amanda L
Sent: Monday, December 16, 2013 4:22 PM
To: Lindon-Burgett, Dana J.; 'd2l-alert (d2l-alert at lists.onenet.net)'
Subject: Re: [D2l-alert] D2L Test Site Issue with Microsoft Products

I just tried to view a Word file and it said "Loading" until it timed out (see image).   So, yes, we are experiencing the same issue.

[cid:image001.jpg at 01CEFA7E.1D4F90A0]

Amanda (Miller) Dills
Instructional Technologist
Center for Excellence in Teaching & Learning
Oklahoma City University
2501 N. Blackwelder Ave.
Oklahoma City , OK 73106
405-208-5584
aldills at okcu.edu<mailto:aldills at okcu.edu>

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From: d2l-alert-bounces at lists.onenet.net<mailto:d2l-alert-bounces at lists.onenet.net> [mailto:d2l-alert-bounces at lists.onenet.net] On Behalf Of Lindon-Burgett, Dana J.
Sent: Monday, December 16, 2013 3:35 PM
To: d2l-alert (d2l-alert at lists.onenet.net<mailto:d2l-alert at lists.onenet.net>)
Subject: [D2l-alert] D2L Test Site Issue with Microsoft Products

Hello All,

We are having trouble with Microsoft products opening on the D2L test site. Specifically, PowerPoint and Word documents will not open in the Document Viewer on the Content Page. Html and PDF files will open. This is occurring on all three major browsers. Is anyone else experiencing this issue?

Travis Hurst

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