[D2l-alert] INC00219671 - Server Access

[Rob Cornwall]

I have logged off your environment, and will be updating the incident details momentarily.

Regards,
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Rob Cornwall
Tier III Technical Support Analyst
Desire2Learn Incorporated
1-519-772-0325
Rob.Cornwall at Desire2Learn.com<mailto:Rob.Cornwall at Desire2Learn.com>
www.Desire2Learn.com<http://www.desire2learn.com/>
[cid:image002.png at 01CE248F.9A0F2490]
Desire2Learn's Global Users' Conference
Boston, Massachusetts * July 15-17, 2013
Hands-on training, compelling speakers. Register today<http://www.desire2learn.com/fusion>!
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From: Rob Cornwall
Sent: Tuesday, March 19, 2013 9:44 AM
To: Jon Neill; 'd2l-alert at lists.onenet.net'
Cc: D2LSupport T3
Subject: INC00219671 - Server Access


Hello,

I will be logging into the environments listed below to resolve the issue reported in Service Desk incident INC00219671. I'll be fixing the errors with the 'stuck in progress' assignments that are not going through to TurnItIn. I will notify you as soon as I have logged off.
d2l.rose.edu
ocuonline.okcu.edu
learn.swosu.edu

Regards,
[cid:image001.gif at 01CE248F.9A0F2490]
Rob Cornwall
Tier III Technical Support Analyst
Desire2Learn Incorporated
1-519-772-0325
Rob.Cornwall at Desire2Learn.com<mailto:Rob.Cornwall at Desire2Learn.com>
www.Desire2Learn.com<http://www.desire2learn.com/>

[cid:image004.png at 01CE248F.9A0F2490]
Desire2Learn's Global Users' Conference
Boston, Massachusetts * July 15-17, 2013
Hands-on training, compelling speakers. Register today<http://www.desire2learn.com/fusion>!
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