[D2l-alert] FW: Form Entry [Contact the Rose D2L Helpdesk] (7317767)

[Meyer, Chris J.]

We may be having more trouble. A student just contacted Rose D2L Support with an HTTP 500 Internal Server Error. She can connect to the server on her phone but receives the error when trying to connect on her computer. I pull up the site fine from home. Frank, would you please check on this?

Chris
________________________________
From: Miranda Adams [mirandasheree1125 at gmail.com]
Sent: Tuesday, November 26, 2013 3:42 PM
To: Meyer, Chris J.
Subject: Re: Form Entry [Contact the Rose D2L Helpdesk] (7317767)

It say http 500 internal server error I've tried from my computer at home and phone.
Thanks

On Tuesday, November 26, 2013, Meyer, Chris J. wrote:
I can access the site from my home. Would you please explain what you mean? Are you able to login at d2l.rose.edu<http://d2l.rose.edu>? We had a temporary outage yesterday morning but I think that has been resolved.

Chris

________________________________
From: forms at formbldr.com<UrlBlockedError.aspx> [forms at formbldr.com<UrlBlockedError.aspx>]
Sent: Tuesday, November 26, 2013 3:27 PM
To: d2lsupport
Subject: Form Entry [Contact the Rose D2L Helpdesk] (7317767)


Name:
First : Miranda
Last : Adams

Email Address:  mirandasheree1125 at gmail.com<UrlBlockedError.aspx>

Student ID or Empl ID:  0275601

D2L Username:  miranda-adams

Question/Comment:  D2L isn't working. I have an exam due tonight at mid night and I am off work from 3 to 5 today to take this exam. Will this problem be fixed before midnight tonight?

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