[D2l-alert] FW: Incident INC00295439 -- opened on your behalf

Hurst, Travis thurst at rose.edu
Tue Jan 14 12:13:11 CST 2014


Is anyone else experiencing browser crashes from IE9 when trying to insert course content through Quicklinks?

From: helpdesk at desire2learn.com [mailto:helpdesk at desire2learn.com]
Sent: Tuesday, January 14, 2014 12:08 PM
To: Hurst, Travis
Subject: Incident INC00295439 -- opened on your behalf

Dear Travis Hurst,
Thank you for contacting Desire2Learn Support. Incident INC00295439 has been opened on your behalf.

________________________________
Incident Summary

Short description: Quicklinks not functioning in IE v9
Description: Internet Explorer 9 will stop working when faculty use Quicklinks to insert course content.
Priority: 4 - Low
Additional comments:
________________________________
Click here to view Incident: INC00295439<https://helpdesk.desire2learn.com/nav_to.do?uri=incident.do%3Fsys_id=895f3a896f5e19005baffd8abb3ee4bc%26sysparm_stack=incident_list.do%3Fsysparm_query=active=true>

Ref:MSG1452718
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