[USAO-Robertson] Limited WiFi in Robertson Hall -- FIXED!

[USAO IT Help Desk]

UPDATE:
As of this morning, the faulty network equipment has been replaced and WiFi connectivity has been fully restored in Robertson Hall.

Regards,
USAO IT Department
405-574-1234

From: USAO IT Help Desk <ithelpdesk at usao.edu>
Sent: Wednesday, May 1, 2024 1:48 PM
To: USAO-Robertson <usao-robertson at lists.onenet.net>
Cc: Dawn Reitan-Brockman <dreitanbrockman at usao.edu>; Sheppard McConnell <smcconnell at usao.edu>
Subject: Limited WiFi in Robertson Hall
Importance: High

Due to inclement weather that occurred early this morning (around 6 AM), Robertson Hall was affected by a power spike that has caused an issue with the network equipment in that building.

As such, currently, Robertson Hall has limited WiFi (i.e. available only in certain parts of the building).

We are working with Aruba (the hardware vendor for our network equipment) to get the faulty network switch replaced ASAP.

ETA for full operational recovery is within the next 48-72 hours (if not sooner).

Your patience and understanding is greatly appreciated.

Thank you.

Regards,
USAO IT Department
University of Science and Arts of Oklahoma<https://usao.edu/>
Chickasha, OK 73018

405-574-1234
ithelpdesk at usao.edu<mailto:ithelpdesk at usao.edu>
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