[D2l-alert] D2L appears to be down

[Frank Hedges]

Hi Chris,

Looking into it.

Frank


On Tue, Nov 26, 2013 at 3:53 PM, Meyer, Chris J. <cmeyer at rose.edu> wrote:

>  Are we having another issue? A student just contacted Rose D2L Support
> with an HTTP 500 Internal Server Error. She can connect to the server on
> her phone but receives the error when trying to connect on her computer. I
> can pull up the site fine from home. Is anyone else having trouble?
>
>  Chris
>
>  ------------------------------
> *From:* d2l-alert-bounces at lists.onenet.net [
> d2l-alert-bounces at lists.onenet.net] on behalf of Frank Hedges [
> frank at onenet.net]
> *Sent:* Monday, November 25, 2013 11:57 AM
>
> *To:* Lindon-Burgett, Dana J.
> *Cc:* d2l-alert (d2l-alert at lists.onenet.net)
> *Subject:* Re: [D2l-alert] D2L appears to be down
>
>   D2L is investigating the issue.  I have temporarily suspended the app2
> server in the load balancer since it was not responding so D2L is working
> on that server at this time.
>
>  Thanks
>
>  Frank
>
>
> On Mon, Nov 25, 2013 at 11:48 AM, Lindon-Burgett, Dana J. <
> dlindon at rose.edu> wrote:
>
>>  It appears to be with our URL link...so it may not be impacting others.
>>
>>  We can get the website to open.
>>
>>  Thanks for checking!
>> Dana
>>  ------------------------------
>> *From:* Dills, Amanda L [aldills at okcu.edu]
>> *Sent:* Monday, November 25, 2013 11:46 AM
>> *To:* 'Shelley Constant'; Lindon-Burgett, Dana J.
>> *Cc:* 'd2l-alert (d2l-alert at lists.onenet.net)'
>> *Subject:* RE: [D2l-alert] D2L appears to be down
>>
>>    I was just able to log on here at OCU, and I haven’t heard any
>> questions from students today (though our campus was closed until 10:00, so
>> no one was probably trying to log on before that).
>>
>>
>>
>> *Amanda (Miller) Dills*
>>
>> *Instructional Technologist*
>> Center for Excellence in Teaching & Learning
>>
>> Oklahoma City University
>> 2501 N. Blackwelder Ave.
>> Oklahoma City , OK 73106
>>
>> 405-208-5584
>>
>> almiller at okcu.edu
>>
>>
>>
>> [image: smaller_CETL-horizontal logo]
>>
>>
>>
>>
>>
>>
>>
>> *From:* d2l-alert-bounces at lists.onenet.net [mailto:
>> d2l-alert-bounces at lists.onenet.net] *On Behalf Of *Shelley Constant
>> *Sent:* Monday, November 25, 2013 11:43 AM
>> *To:* Lindon-Burgett, Dana J.
>> *Cc:* d2l-alert (d2l-alert at lists.onenet.net)
>> *Subject:* Re: [D2l-alert] D2L appears to be down
>>
>>
>>
>> Let me know if I need to escalate.
>>
>>
>>
>>
>> *Shelley Constant *Senior Account Manager – Central
>>
>> *Desire2Learn Incorporated*
>> 816-718-1995 mobile
>>
>> 888-772-0325 Ext. 6338
>>
>> *Shelley.Constant at Desire2Learn.com <Shelley.Constant at Desire2Learn.com>*
>> www.Desire2Learn.com <http://www.desire2learn.com/>
>>
>>
>> On Nov 25, 2013, at 11:41 AM, "Lindon-Burgett, Dana J." <dlindon at rose.edu>
>> wrote:
>>
>>  Frank,
>>
>>
>>
>> Do you know if you took the server down to fix the earlier issue?
>>
>>
>>
>> We have had multiple reports that seem to be from both on and off campus
>> that they are not able to log in to D2L...so we are down.
>>
>>
>>
>> Is anyone else have issues?
>>
>>
>>
>> Dana
>>
>>  _______________________________________________
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>> D2l-alert at lists.onenet.net
>> http://lists.onenet.net/mailman/listinfo/d2l-alert
>>
>>
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>>
>
>
>
>  --
>  Frank Hedges - Systems Engineer
>  OneNet/Oklahoma State Regents for Higher Education
>  frank at onenet.net - Ph: 405-225-9183
>



-- 
Frank Hedges - Systems Engineer
OneNet/Oklahoma State Regents for Higher Education
frank at onenet.net - Ph: 405-225-9183
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