[D2l-alert] D2L might not be accessible off-campus

[Hurst, Travis]

We received two help desk requests with this issue again about 9:00. I was able to login, but just wanted to give a heads up.

Travis Hurst

On Apr 1, 2014, at 6:10 PM, "Frank Hedges" <frank at onenet.net<mailto:frank at onenet.net>> wrote:

The app1 server was giving the 500 error.  D2L service manager was running as well as sub services.  Still investigating the issue.  App2 and App3 are ok.  I restarted the D2L service manager and the website on App1 came back online.  All three App servers are currently online.

Frank Hedges


On Tue, Apr 1, 2014 at 5:10 PM, Meyer, Chris J. <cmeyer at rose.edu<mailto:cmeyer at rose.edu>> wrote:
Yes. It suggests a problem with one of the app servers. Frank, can you please check on this or forward to someone who can? Thanks.

Chris

Sent from my iPhone

On Apr 1, 2014, at 4:18 PM, "Hurst, Travis" <thurst at rose.edu<mailto:thurst at rose.edu>> wrote:

Chris,

I have had a few calls about HTTP 500 errors from people trying to access D2L from home. Do I contact Frank at OneNet to see if there is a known issue?

Travis Hurst
Coordinator, Instructional Technology | Rose State College | www.rose.edu<http://www.rose.edu/>
Midwest City, OK 73110 | v: 405.733.7917<tel:405.733.7917> | e: thurst at rose.edu<mailto:thurst at rose.edu>




--
Frank Hedges - Systems Engineer
OneNet/Oklahoma State Regents for Higher Education
frank at onenet.net<mailto:frank at onenet.net> - Ph: 405-225-9183
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.onenet.net/pipermail/d2l-alert/attachments/20140402/c53e30e6/attachment.html>